Terms of Service

This website is operated by AlAliGems Jewelry. Throughout the Site, the terms “AlAliGems Jewelry,” “we,” “us,” and “our” refer to AlAliGems Jewelry.

By accessing, browsing, using, or purchasing from this Site, you agree to be bound by these Terms of Service, including all policies referenced herein, including our Privacy Policy and Return & Refund Policy.

If you do not agree to these Terms of Service, you may not access or use this Site or any related services.

Our store is hosted by Shopify, which provides the e-commerce platform enabling us to offer our products and services online.

SECTION 1 — ONLINE STORE TERMS

By using this Site, you represent that you are at least the age of majority in your jurisdiction or that you are using the Site under the supervision of a parent or legal guardian.

You may not use our products or services for any unlawful, fraudulent, unauthorized, or prohibited purpose, nor may you violate any applicable laws, regulations, intellectual property rights, or third-party rights.

Any misuse of the Site, attempted interference with the Site, fraudulent activity, abusive conduct, or violation of these Terms may result in immediate termination of access to our services without notice.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, limit quantities, terminate accounts, or restrict access to the Site at our sole discretion and without prior notice.

You understand that information transmitted through the Site, excluding payment information, may be transferred across various networks and adapted to technical requirements of devices or systems. Payment information is encrypted during transmission through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Site, products, content, branding, photography, product descriptions, or services without prior written consent from AlAliGems Jewelry.

SECTION 3 — PRODUCT INFORMATION & AVAILABILITY

We strive to display product details, gemstone appearance, colors, engravings, and product photography as accurately as possible. However, due to variations in screen settings, lighting, photography, natural stone variations, handcrafted details, and monitor displays, we cannot guarantee exact color, tone, texture, or appearance accuracy.

Many products offered by AlAliGems Jewelry are handmade, natural, collectible, or one-of-a-kind pieces and may contain natural variations or characteristics unique to the item.

All product descriptions, pricing, inventory levels, availability, promotions, and specifications are subject to change without notice.

We reserve the right to discontinue products or limit product quantities at any time.

SECTION 4 — PRICING & ORDER ACCEPTANCE

Prices are subject to change without prior notice.

We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion, including orders that appear fraudulent, unauthorized, suspicious, abusive, commercially excessive, or in violation of these Terms.

In the event of pricing errors, inventory inaccuracies, payment issues, suspected fraud, or system errors, we reserve the right to cancel or refuse any order, including after payment has been submitted.

If an order is canceled after payment has been processed, a refund may be issued to the original payment method.

SECTION 5 — BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing, shipping, payment, and account information for all purchases.

You agree to promptly update account information as necessary to ensure successful transaction processing and communication.

Providing false, misleading, or fraudulent information may result in cancellation of orders and restriction of future purchases.

SECTION 6 — RETURNS, REFUNDS & EXCHANGES

All returns, refunds, exchanges, claims, and return eligibility are governed exclusively by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.

SECTION 7 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools, applications, services, integrations, or external links over which we have no control or responsibility.

Such services are provided “as is” and “as available” without warranties or guarantees of any kind.

Your use of third-party services is entirely at your own risk and subject to the applicable third-party terms and policies.

SECTION 8 — THIRD-PARTY LINKS

This Site may contain links to third-party websites or services not operated by AlAliGems Jewelry.

We are not responsible for the content, accuracy, policies, practices, products, services, or transactions associated with third-party websites.

Accessing third-party websites is done at your own risk.

SECTION 9 — USER SUBMISSIONS & FEEDBACK

If you submit reviews, comments, testimonials, photographs, messages, suggestions, feedback, or other content to AlAliGems Jewelry, you grant us the right to use, reproduce, publish, display, edit, distribute, and share such content for marketing, promotional, operational, or commercial purposes without compensation or obligation.

You agree not to submit unlawful, defamatory, abusive, misleading, fraudulent, obscene, infringing, or harmful content.

We reserve the right to remove or refuse any submission at our sole discretion.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on the Site may contain typographical errors, inaccuracies, omissions, or outdated information relating to pricing, availability, shipping timelines, descriptions, or promotions.

We reserve the right to correct, modify, update, or cancel orders affected by such errors at any time without prior notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the Site or its content:

- For unlawful or fraudulent purposes
- To violate laws or regulations
- To infringe upon intellectual property rights
- To upload malicious code, malware, or viruses
- To scrape, crawl, harvest, or collect data
- To interfere with Site security or functionality
- To submit false claims or fraudulent disputes
- To abuse return, refund, or chargeback systems
- To harass, threaten, impersonate, or harm others

Violation of prohibited uses may result in immediate termination of access and possible legal action.

SECTION 13 — DISCLAIMER OF WARRANTIES

The Site, products, services, and all content are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted access, error-free functionality, or that the Site will always be secure or available.

To the fullest extent permitted by law, AlAliGems Jewelry disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 14 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, AlAliGems Jewelry, its owners, affiliates, employees, contractors, suppliers, service providers, and partners shall not be liable for any indirect, incidental, punitive, consequential, special, or exemplary damages arising from the use of the Site, products, or services.

This includes, without limitation:
- Loss of profits
- Loss of revenue
- Loss of data
- Business interruption
- Product dissatisfaction
- Shipping delays
- Technical failures
- Unauthorized access
- Third-party actions

In jurisdictions where limitations of liability are restricted, liability shall be limited to the maximum extent permitted by law.

SECTION 15 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AlAliGems Jewelry and its affiliates, owners, employees, contractors, service providers, and partners from any claims, liabilities, damages, expenses, losses, or legal fees arising from your violation of these Terms or misuse of the Site.

SECTION 16 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

SECTION 17 — TERMINATION

These Terms remain effective unless terminated by either party.

We reserve the right to terminate or restrict access to the Site or services at any time, without notice, for any violation or suspected violation of these Terms.

SECTION 18 — ENTIRE AGREEMENT

These Terms of Service, together with our policies and notices posted on the Site, constitute the entire agreement between you and AlAliGems Jewelry regarding use of the Site and services.

SECTION 19 — GOVERNING LAW

These Terms of Service and any disputes arising from use of the Site or purchases made through the Site shall be governed by and interpreted under the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

SECTION 20 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, revise, or replace any portion of these Terms of Service at any time without prior notice.

Your continued use of the Site following any changes constitutes acceptance of the updated Terms.

SECTION 21 — CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

AlAliGems Jewelry  
43621 Marble Summit Ter., Unit 302  
Ashburn, VA 20147  
USA